ENDNOTES

1. www.cio.com, CIO Magazine, August 15, 2002, “Return on Investment,” by Sari Kalin.

2. Forrester Research, December 2001, “Reducing Integration’s Cost,” by Laura Koetzle.

3. EAI Journal, January 2002, “Building A Business Case For EAI,” by Christy Bass and J. Michael Lee.

4. Forrester Research, December 2001, “The Web Services Payoff,” by Simon Yates, 6.

5. www.cio.com, CIO Magazine, September 1, 2002, “Web Services—Still Not Ready for Prime Time,” by Ben Worthen.

6. PC Magazine, June 30 2002, “Web Services Warm Up,” by Sarah L. Roberts-Witt.

7. www.intel.com, Processor Hall of Fame.

8. Harper Business, New York, 1994, “Built to Last,” by James C. Collins and Jerry I. Porras, pp. 90, 93–94, ISBN 0-88730-671-3.