About the Authors

Kay Johansen has worked for ten years in software development, management, architecture, process, and software quality assurance. She cofounded the Utah XP users' group and teaches JUnit at the Utah Java users' group. She is currently employed with NTT/Verio. Kay can be reached at [e-mail].

Ron Stauffer has spent the last ten years working with accounting systems, both as an end user and as a programmer. He can be reached at [e-mail].

Dan Turner has worked for 20 years in both operations management and business consulting. He currently works as an independent consultant in process reengineering and ERP system implementation and optimization.