Knowledge Base


Organizational knowledge base, tacit and explicit, around the business issue or the process being addressed should be leveraged throughout an RFID deployment project. Hence, this part is shown separately from the four phases of the framework. It is not uncommon for the knowledge base to exist in several places, including databases, files, or even people's heads, without any clear links between these repositories. However, if leveraged properly, this knowledge can provide precious information about the context of the solution, in addition to the content (needed to develop the solution). Both are critical for the successful development of the solution.

To make sure that the knowledge base is fully identified and leveraged, a knowledge map required to successfully carry out the project should be constructed at the beginning of the project. It should be compared against the inventory of the enterprise knowledge to identify project-specific knowledge gaps. A plan should be created to eliminate them. Top management or sponsors of the project should remain involved in this assessment and subsequent decisions such as determining whether to obtain the required knowledge through organic learning or outside help.

Typical questions to ask in this phase include the following:

  • Have you identified the knowledge centers within your enterprise, pertaining to this problem?

  • Are you effectively leveraging this knowledge base?

  • Is the knowledge being gathered, stored, and distributed in a repeatable fashion for future use?


The output of this stage is an enterprise knowledge map, which accurately identifies its capabilities as well as centers of expertise.

The last piece of this framework is organizational mobilization. It deals with the "soft" skills of project management, such as motivating and aligning people to get results. It is a very important topic, to which we have dedicated the next chapter.



RFID Field Guide(c) Deploying Radio Frequency Identification Systems
RFID Field Guide: Deploying Radio Frequency Identification Systems
ISBN: 0131853554
EAN: 2147483647
Year: 2006
Pages: 112

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