Index_P

P

Package tracking, 78-79

Pen processing, 302

Pentland, Brian, 221-249, 419

Perkin-Elmer, 134

Personal lives, 387-388

absenteeism and, 379-380

connection benefits and, 382

control and, 378-382

cross-functional training and, 379-382

customer service and, 379-380

environment and, 397-398

family and, 329-330, 375-378

health issues and, 346-347, 360-362, 366, 375

less stressful product launches and, 377-378

leverage points and, 383-385

modern stress and, 389-390

productivity and, 375-377

rigidity and, 379-380

scheduling issues and, 380-382

self-management and, 379-380

work-practice interventions and, 385-386

work viewpoint and, 382-386

Personnel supply services, 361

Pharma Inc., 284, 290

Plural Soar, 231

Postindustrial era, 389-390

Prahalad, C. K., 401

Prato, Italy, 107-108

Pratt & Whitney, 173-174

Prediction, 3

Process Consulting Company (PCC), 251-252, 257-258

Process development, 213-216

Process Handbook, 11, 165-166, 245-249

beginning of, 253-254

bundles and, 225-226

case study for, 239-242

change and, 262-263

computer science and, 231-232

consulting focus for, 254-257

coordination processes and, 226-231, 241-242

cost and, 255-256

database of, 235-237

dependency decomposition and, 229

documentation issues and, 256-257

FinServ and, 251-254, 257, 260

generic activities and, 235-237

human analysis of, 243-244

implementation of, 257-262

insights into, 253-262

learning history and, 251-264

methodologies of, 237-239

object-oriented programming and, 224-225

overview of, 221-222

participants of, 252-253

PIF and, 231, 235

Process Compass, 224, 240, 260-262

process interchange format and, 235

representation issues and, 222-233

software tools, 233-237

specialization and, 223-226, 240-241

tradeoff tables and, 225-226

Web interface of, 234

Process Interchange Format, 231, 235

Procter & Gamble, 77, 300, 401

Production

environment and, 390-399

Japanese subcontracting and, 32-34

Process Handbook and, 221-249

3-DCE and, 212-216

Productivity

family and, 375-376

fixed effect analysis and, 82

IT and, 72-75, 86-95, 297-317 (see also Information technology (IT))

less stressful launchings and, 377-378

Schneider National and, 148-149

time to market and, 309

X-teams and, 283-296

Productivity paradox, 19

Professional associations, 340-344

Project QUEST, 363

Property rights theory, 26, 29-31

agency issues and, 38-41

virtual countries and, 121

Prosumerism, 400-402