Chapter 7

Creating Protected Communication Channels

This is an exhaustive survey of the strengths and weaknesses of methods for improving accountability in large organizations. The author argues effectively that leadership must create “safe harbors” for those reporting moral discomfort with corporate actions. Mark Bovens, The Quest for Responsibility: Accountability and Citizenship in Complex Organizations (Cambridge: Cambridge University Press, 1998).

DISCERNMENT—WHAT IS RIGHT ACTION?

For an historical and practical examination of discernment as it is employed in Quaker communities that may illuminate our own efforts to discern right action, see Patricia Loring, Spiritual Discernment: The Context and Goal of Clearness Committees (Wallingford, PA: Pendle Hill, 1992).