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Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
ISBN: 0814472184
EAN: 2147483647
Year: 2006
Pages: 135
Authors:
Jane C. Linder
BUY ON AMAZON
Table of Contents
BackCover
Outsourcing for Radical Change - A Bold Approach to Enterprise Transformation
Foreword
Preface
Part I: The Case for Transformational Outsourcing
Chapter 1: National Savings and Investments Uses Outsourcing to Transform
Anatomy of an Outsourcing Initiative
Stepping into the Abyss
Whole Business Thinking Makes the Relationship Work
Taking Stock
What Do We Make of This?
Notes
Chapter 2: Outsourcing Isn t What It Used to Be
What Is Transformational Outsourcing?
Is Conventional Outsourcing Effective?
What Makes Us Think Transformational Outsourcing Can Work?
What Does It Take to Make Transformational Outsourcing Work?
Notes
Chapter 3: Ten Imperatives for Leadership
Make the Hard Call
Design a Good Business Model, Not a Good Deal
Own the Negotiation
Allocate Two Full Days a Week of Your Own Time for the Foreseeable Future
Orchestrate a Dynamic Transition
Create Momentum
Manage the Relationship as if It Were Chinese Handcuffs
Engineer a Commitment to Performance
Face Forward
Recognize That You Will Underestimate the Task, and Plan Accordingly
Notes
Part II: Choosing Your Targets
Chapter 4: Transformational Outsourcing Meets Strategy
Sizing Up the Strategic Challenge
Out-of-Nowhere Companies Start Up Rapidly
Crouching Tigers Clear Pathways to Growth
Fallen Angels Catalyze Change
Born-Again Companies Achieve Radical Renewal
How Far Should You Go?
Notes
Chapter 5: Crafting a Business Model That Works
Stakeholder Analysis
Business Model Design
Applying Business Model Design to Transformational Outsourcing
Scenario Planning
Are We on the Right Track?
Create Strategic Flexibility
Notes
Part III: Making Transformational Outsourcing Work
Chapter 6: Thomas Cook - Catalyzing Change
Eating Their Own Dog Food
Undertaking Business Transformation
Building One Company
Consolidation and Cosourcing
Managing the Transition
Making Progress
Creating the New
Notes
Chapter 7: End-to-End Performance Management
Metrics
New Metrics for Transformational Outsourcing
Conventional Metrics Motivate Continuing Progress
Incentives
Sustaining a High-Commitment Relationship
Managing the Tension
Notes
Chapter 8: Managing People Through Transitions
Setting the Agenda for People
Communicate, Communicate, Communicate with Employees
Communicating with Other Stakeholders
Dealing with Unions
Preparing for Transition
Cutting Over and Settling Down
Notes
Chapter 9: Leveraging Capabilities
Actually Use the Assets You Have
Exploit Operating Assets in New Ways
Extend the Partnership to New Arenas
The Failures
How to Leverage Capabilities
Notes
Chapter 10: Ending and Renewal
Recognizing Failure
Diagnosing Failure
When to Pull the Plug?
Reacting to Stakeholder Changes
Thomas Cook: Lift Off
Phase Change at an Operational Level
Making Room for Endings and Renewals at the Beginning
Notes
Chapter 11: Managing Transformational Outsourcing in the Public Sector
Outsourcing in Government Is Growing
Outsourcing in the Public Sector Is Particularly Challenging
A Blueprint for Transformational Outsourcing in Government
Making Transformational Outsourcing Work in the Public Sector
There s More to Be Done
Notes
Part IV: Transformational Outsourcing Horizons
Chapter 12: Transformational Outsourcing Horizons
Start-Ups
Roadblocks to Growth
Catalyzing Change
Radical Renewal
Smaller Bites
Models Are Mind-Sets
Building a Capability for Strategic Flexibility Through Outsourcing
Notes
Index
Index_B
Index_C
Index_D
Index_E
Index_F
Index_G
Index_H
Index_I
Index_J
Index_K
Index_L
Index_M
Index_N
Index_O
Index_P
Index_R
Index_S
Index_T
Index_U
Index_V
Index_W
Index_X
Index_Y
Index_Z
List of Exhibits
List of Sidebars
Outsourcing for Radical Change: A Bold Approach to Enterprise Transformation
ISBN: 0814472184
EAN: 2147483647
Year: 2006
Pages: 135
Authors:
Jane C. Linder
BUY ON AMAZON
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