Sambac attempted to regiment employees in remote locations to a common culture. Guess what? It did not work. So when the project arose, there was a feeling that a common culture could not be assumed. Therefore, the approach of addressing local needs was taken as defined in this chapter.
The bank had many common business processes across the entire bank. The problem was that the bank management did not recognize the culture of each country and location. In order to give the project a sense of reality, management was given some examples of cultural problems. Some of these then became part of the project. Local support of management was gained.