References

[McConnell01] McConnell, S., "Gauging Software Readiness with Defect Tracking," available online at www.stevemcconnell.com/bp09.htm

[Rice02] Rice, R., "The Elusive Tester to Developer Ratio," available online at www.riceconsulting.com/tester_to_developer_ratio.htm

Software Assurance Technology Center, NASA, available online at http://satc.gsfc.nasa.gov

International Organization for Standardization, "ISO 9000," available online at www.iso.ch/iso/en/iso9000-14000/iso9000/iso9000index.html