Mac OS offers two basic ways to get additional information and answers to questions as you work with your computer:
Help Tags identify screen items as you point to them. This help feature is supported by many (but not all) applications.
Mac Help uses the Help Viewer application to provide information about using Mac OS and Mac OS X applications. This Help feature, which is accessible through commands on the Help menu, is searchable and includes clickable links to information.
This chapter explains how to get help when you need it.
Tip
You can find additional support for Mac OS, as well as Apple hardware and software, on Apple's Support Web site, www.apple.com/support/ or through the AppleCare channel of Sherlock. I tell you about the Internet in Chapter 13 and about Sherlock in Chapter 15.