FEBRUARY 22

Employees can write the book on procedures. Let them!

TAKE NOTE OF WHAT EMPLOYEES HAVE TO SAY

Here’s a great way to show employees that you are listening: interview your staff and capture their wisdom about “how we get things done around here” on paper. Put the thoughts together in an organized manner and hand it out to new hires when they start.

Your new people will benefit from the accumulated knowledge, and your established employees will feel honored that you think that much of their opinions.