JANUARY 20


“Life isn’t a matter of milestones but of moments.”

Rose Kennedy, mother of U.S. President John F.Kennedy

MINUTE-BY-MINUTE RECOGNITION

Less than sixty seconds. That’s all it takes to make someone’s day, using on-the-spot recognition. The next time you notice an employee doing something right, immediately follow these four simple steps:

  1. Tell them exactly what they did that was right (“Wanda, I noticed that you picked up the phones today, since Bess was sick.”)

  2. Tell them what value or goal they met. (“That shows a lot of teamwork.”)

  3. Explain how that impacts the company. (“We might have missed that emergency call from our biggest customer without your help.”)

  4. Express appreciation. (“Thanks so much.”)

Note 

In less time than it took you to read this page, you could have recognized someone. Now, how easy is that!




A Carrot a Day. A Daily Dose of Recognition for Your Employees
A Carrot a Day: A Daily Dose of Recognition for Your Employees
ISBN: 1586855069
EAN: 2147483647
Year: 2003
Pages: 371

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