“Life isn’t a matter of milestones but of moments.”
—Rose Kennedy, mother of U.S. President John F.Kennedy
Less than sixty seconds. That’s all it takes to make someone’s day, using on-the-spot recognition. The next time you notice an employee doing something right, immediately follow these four simple steps:
Tell them exactly what they did that was right (“Wanda, I noticed that you picked up the phones today, since Bess was sick.”)
Tell them what value or goal they met. (“That shows a lot of teamwork.”)
Explain how that impacts the company. (“We might have missed that emergency call from our biggest customer without your help.”)
Express appreciation. (“Thanks so much.”)
Note | In less time than it took you to read this page, you could have recognized someone. Now, how easy is that! |