AUGUST 20

Save the best for last.

THE GRAND FINALE

Develop a year-end award for those in your department who have gone above and beyond on a consistent basis. Make sure you let everyone know this will happen every year, and then follow through.

Get dressed up, and in a formal setting, present your winners with tangible awards that they will value, and offer specific praise. Like the Academy Awards, it’ll get bigger and better every year—creating a tradition of excellence and gratitude.