“In the most innovative companies, there is a significantly higher volume of thank-yous than in companies of low innovation.”
—Rosabeth Moss Kanter, Harvard Business School professor
“We’ve found the missing link…to innovation! (And, since you’re reading this book, so have you.)
No surprise here—it’s recognition. And it just makes sense, really. People are like wells. When they give and give and give their best ideas, and get little or nothing in return, they run dry. Recognition refreshes an employee’s spirit of innovation and fills them with the desire to give more!
Don’t want to end up a dinosaur in your industry? The key is recognition.