Objective 3.3: Resolve Issues Related to Customizing Outlook Express

Outlook Express is a popular messaging client, and many of your customers will expect you to know how to help them customize it to suit their needs, both as an e- mail client and as a newsreader.

To answer the questions in this objective, you should know how to customize the Outlook Express toolbar by changing the button size and text display and by adding new buttons. You should know how to customize the display of the Preview pane and other window elements. You should also know how to customize the display of e-mail messages, including the text size and format. Finally, you should be familiar with the program options in the Options dialog box.