About the CD-ROM

For your use, this book includes a Supplemental CD-ROM, which contains a variety of informational aids to complement the book content:

• The Microsoft Press Readiness Review Suite Powered by MeasureUp. This suite of practice tests and objective reviews contains questions of varying degrees of complexity and offers multiple testing modes. You can assess your understanding of the concepts presented in this book and use the results to develop a learning plan that meets your needs.

• An electronic version of this book (eBook). For information about using the eBook, see the “The eBook” section later in this introduction.

• Any tools recommended in the book.

• An eBook of the Microsoft Encyclopedia of Networking, Second Edition, and Microsoft Encyclopedia of Security, which provide complete and up-to-date reference materials for networking and security.

A second CD-ROM contains a 120-day evaluation edition of Microsoft Windows XP Professional Edition.

Caution

The 120-day evaluation edition that is provided with this training kit is not the full retail product; it is provided only for the purpose of training and evaluation. Microsoft Technical Support does not support this evaluation edition.

For additional support information regarding this book and the CD-ROM (including answers to commonly asked questions about installation and use), visit the Microsoft Learning Support website at http://www.microsoft.com/learning/support/default.asp. You can also e-mail [e-mail] or send a letter to Microsoft Learning, Attention: MCDST Self-Paced Training Kit (Exam 70-271: Supporting Users and Troubleshooting a Microsoft Windows XP Operating System, One Microsoft Way, Redmond, WA 98052-6399.