About the Authors

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Walter J. Glenn is a veteran of more than 15 years in the computer industry. He is a Microsoft Certified Systems Engineer (MCSE) and Microsoft Certified Trainer, who currently splits his time between consulting for small to medium-sized companies and writing on computer-related topics. His publications include Microsoft Exchange Server 5.5 Administrator s Companion, Exchange Server 5.5 MCSE Study Guide, Teach Yourself MSCE Windows NT Server in 14 Days, and Teach Yourself MCSE TCP/IP in 14 Days.

Bill English is a trainer, author, and consultant who specializes in Microsoft Exchange Server. He is a Microsoft Certified Systems Engineer (MCSE), a Microsoft Certified Trainer (MCT), and a Certified Technical Trainer. Bill s hands-on experience ranges from working with LANs as small as 13 nodes to LANs with over 10,000 users. He served as a Windows NT system administrator in a large multinational company and acted as the lead consultant to Minnesota s major airline in their migration from Novell to Windows NT. Bill currently divides his time between work as a part-time system administrator, an Exchange trainer, and a freelance writer. Bill holds a Bachelor s degree and two Master s degrees; he resides in the Twin Cities with his wife and two children.