Summary

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In this chapter and the previous one, you have learned about Chat Service and Instant Messaging Service. You have seen how to install and configure these services to meet your organization's needs. This type of communication is the wave of the future, and users will be asking for it more and more.

In the next chapter, we turn our attention away from the real-time collaboration technologies to consider the topicof how to install and manage Exchange 2000 Server on a cluster server.