To conduct empirical research to answer the above questions, we conducted a survey of local governments, and interviewed officials at eight of the local governments that responded to the questionnaire. The methods of the questionnaire survey are as follows:
The following survey results are given by type of local government. The results are stated below, and compared with the results of a similar survey in 1996 when needed (Shimada, 1999). By chance, two similar surveys about electronic government were conducted in America in the same year. One was prepared by Norris, Fletcher and Holden for ICMA and PTI (2001) [1], and another was prepared by Hart-Teeter for the Council for Excellence in Government (2000) [2]. We used parts of their survey results for a comparison of the results from our survey.
[1]http://www.umbc.edu/mpar/
[2]http://www.excelgov.org/
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