H

Index

[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W]

Head Contracts
help
     Help Desks
         best practices
         call management systems
         call tracking software
         equipping
         goals of
         license utilization software
         problem tracking software
         staffing
         Web sites
     online help
hiring
    consultants
         definition of
         expert consultants from vendors 2nd
         process consultants
         staff augmentation
     Help Desks
     PMO (Project Management Office)
         CCBs (Change Control Boards)
         common code, developing
         contracting officers
         data models
         internal project champions
         IT managers
         lead user representatives
         PMO project architects
         project managers
     software project teams
         architects
         CM (configuration management) role
         developers
         governing principles
         managing
         project managers
         quality assurance personnel
         requirements analysts
         technical leads
         testers
         toolsmiths
     testing groups 2nd
         pipelining
         third-party testing
     Transition phase
history of RUP (Rational Unified Process)
hours of operation for colocated contractors