Chapter 10: Managing Recipients

Overview

Depending on your organization, recipient management will consume the vast majority of Exchange administration time. In a larger organization with lots of changes, new users, and users leaving the organization, recipient administration will probably be handled by a person or team that is separate from the person that actually manages the Exchange Server infrastructure (message routing, backups, server maintenance, and so on).

The process of recipient management involves handling anything that affects mail-enabled recipients. A mail-enabled recipient is anything to which you can send an e-mail message or that has an e-mail address. Mail-enabled recipients include the following:

• Mail-enabled user accounts

• Mail-enabled universal groups

• Mail-enabled contacts

• Mail-enabled public folders

• Resource mailboxes

In this chapter, we will discuss how to create and manage mail-enabled recipients. We'll also examine Exchange address lists and how e-mail addresses get defined.

Topics in this chapter include the following:

• Defining e-mail address policies

• Establishing mailboxes for user accounts

• Creating mail-enabled groups

• Creating mail-enabled contacts

• Managing resource mailboxes