Index[A] [B] [C] [D] [E] [F] [G] [H] [I] [J] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] IBM versus SCO Group indemnification offered to open source customers infrastructure components of open source infrastructure platforms innovators (experts) installation costs for open source/commercial software elements of installation packaging as evaluation factor installation scripts, reducing skills gap with instant messaging institutional skill building integration costs for open source/commercial software elements of integration criteria, assessing maturity using integration of projects, improving interdependencies as evaluation factor intermediate skill level getting started with open source moving to productization and intranet solutions for groupware investing in productization IRC (Internet Relay Chat) 2nd IT departments, choosing to use open source IT systems, categories of |