Appendix A. Sample Request for Information (RFI) Questions

Requests for Information (RFI) is a document that some companies use to learn more about a product or solution. The information in the RFI helps them select a product that best fits their needs. This appendix contains a list of sample questions you can use if you are preparing an RFI for Intrusion Prevention products. It contains the following sections:

• Solution Covers, at a high level, the solution the vendor proposes, the components of the solution, how they work together, and so on.

• Support Inquires about the support offerings available for the solution.

• Training Discusses any training that might be available for the solution.

• Licensing Examines how the solution is sold.

• Network Intrusion Prevention Goes into depth about the proposed Network Intrusion Prevention product. It covers the way it works, its management, operational considerations, and compatibility with other products.

• Host Intrusion Prevention Goes into depth about the proposed Host Intrusion Prevention product. It covers the way it works, its management, operational considerations, and compatibility with other products.