Acknowledgments

There may be a single name on the cover for the author, but every book requires a large and dedicated team. This book is no exception.

Laura Lewin of StudioB put me together with O'Reilly to start this process. Brian Jepson of O'Reilly worked with me to develop, fine-tune, and polish the manuscript. An entire team of O'Reilly production people remain hidden, their anonymity not reducing the amount of hard work required to convert this book from files created with Microsoft Office in my house to pounds of paper in bookstores.

Katherine Foster of Connors Communications enlisted the top executives of Vonage to give me their time for book details. Chief Executive Office Jeffrey Citron, Chief Technical Officer Louie Mamakos, and Executive Vice President of Operations Michael Tribolet all spent more time than necessary speaking with me about the industry in general and Vonage in particular. Kat James of Skype gathered information from all over Europe to ensure I understood how and why Skype chose their method of operation. Jupiter Research analyst Joseph Laszlo provided industry perspective and Julia Di Dominicus, Director of Business Development at The Hub, one of New York's most advanced data- and telecom-networking facilities, gave me valuable industry insider information.

Thanks to my buddy Ed Tittel for early positive reinforcement on the contents and tone of this book. And thanks to Philip LeNir for jumping in to provide a good technical backstop and detailed Skype information.