Chapter 1. Juniper Networks

Juniper Networks Markets

Customer Services

Juniper.net

Internet and E-mail Contact Information

Juniper Networks develops and sells Internet Protocol (IP) infrastructure systems to more than 500 service providers and carriers worldwide. The company is known for its purpose-built approach to product design that has helped service providers develop and exploit intelligent IP networks.

To contact Juniper Networks by phone, call 888-JUNIPER (888-586-4737) or 408-745-2000.

Shares of Juniper Networks publicly trade on Nasdaq under the symbol JNPR. The corporate headquarters are located in Sunnyvale, California, with sales, service, and educational offices located around the world.

Juniper Networks routers are designed around purpose-built application-specific integrated circuits (ASICs), which have the capability to process packets across all interfaces without affecting performance. Juniper Networks platforms support more than 75 network interface types. The routers are compact with high port density, saving scarce space in equipment racks and boosting power efficiency.

All Juniper Networks routers run JUNOS software, which provides full manageability and interoperability with other vendors ' equipment and applications. All Juniper Networks routers support IPv4 and IPv6, and a robust set of protocols, including BGP, MPLS, IS-IS, OSPF, MSDP, PIM, MBGP, DVMRP, and RIP. The routers support such features as MPLS traffic engineering and the Virtual Router Redundancy Protocol (VRRP) to minimize congestion and increase reliability. Juniper Networks provides carrier-class fault tolerance, which is the highest level of system reliability, equivalent to less than five minutes of unscheduled equipment downtime annually.

By nature of their design, Juniper Networks routers and JUNOS software are inherently secure. The JUNOS software is stable and robust, and the router hardware and JUNOS software provide features to protect against attacks, thus minimizing router vulnerabilities.

For additional phone numbers , street addresses, and worldwide corporate offices, see www.juniper.net.

Juniper Networks outsources all manufacturing for faster time to market, faster production volume, and lower total product costs. The company sells products and services through a direct sales force, specialized value-added resellers , and global distributors . It offers a customer services portfolio for service providers and carriers that includes standard support through telephone and the Web, plus options for onsite support and hardware replacement.