Windows XP Professional provides administrators with a number of tools for dealing with situations in which the computer or a component of the computer must be restored to a previous state in order to undo a problem. Table B.4 provides a summary of these tools and provides examples of the types of problems and conditions for which each tool can be used.
Computer Status | Problem | Recovery Tool | Description |
---|---|---|---|
| |||
Boots | Bad device driver | Driver Rollback | Restore a device driver to the previously installed version. |
System Restore | Restores the computer to a previously operational state. | ||
Normal boot fails | Bad device driver | Last Known Good | Boot using Last Known Good configuration and then perform a Driver Rollback. |
Configuration error | Last Known Good | Select this startup option to try to restore system configuration settings to the state they were in at the last successful login. | |
Safe Mode | Manually undo system configuration changes to recover from error or perform a Driver Rollback or System Restore. | ||
Total boot failure | Missing/bad files | Floppy boot disk Manually extract system files from Windows XP CD. | |
ASR | Boot using the ASR disk and restore boot sector and system files using the Windows XP CD and recovery data stored on the local hard disk. | ||
Unrecoverable | Restore Wizard | Reinstall the operating system and applications and then use the Backup utility to restore user files. |