IM Rule 9: Don t Rush to Ban Instant Messaging.

IM Rule # 9: Don’t Rush to Ban Instant Messaging.

Although banning workplace IM may appear to be a simple and effective solution to IM risk, it may not be so easy to enforce. Employees want IM, and they have demonstrated their willingness to bring it in through the back door, without management’s knowledge or IT’s approval. Try banning IM completely, and you may trigger a revolt among employees and clients who view it as an effective and acceptable means of high-speed communication.