IM Rule 5: Apply Instant Messaging Policy, Training, and Technology Solutions to User ID and Domain Name Challenges.

IM Rule # 5: Apply Instant Messaging Policy, Training, and Technology Solutions to User ID and Domain Name Challenges.

The misuse of user IDs and the misappropriation of corporate domain names are among the greatest challenges facing the IM industry and users. While technology-based solutions continue to evolve, employers are advised to use policy, education, and software to give their IT department some control over user IDs and passwords, including the ability to reserve their own company and domain name and kick imposters off their system.