In the Battle for Instant Messaging Policy Compliance, Managers and Supervisors Lead the Charge

Once senior executives are up to speed on IM risks, rules, and responsibilities, it’s time to educate managers and supervisors—the people who will help train your staff and enforce IM policy on a daily basis.

The success of your strategic IM program depends largely on management’s willingness to embrace the organization’s new IM rules and policies—and share that enthusiasm with the staff. Your training goals for managers and supervisors differ from employee training goals. You want managers and supervisors not only to comply with your new IM rules and policies, but also to enforce compliance among the employees they oversee.