Once in a while you'll get that customer that you just can't seem to satisfy, no matter what you do. So what do you do when you get that angry, irate, and unsatisfied customer? Remember the old saying, "The customer is always right"? Even though he may not be right, you can still make him believe that he is. Here are some techniques to follow when handling these difficult customers:
Being able to handle difficult customers is key to customer service. The last thing you want is for the customer to post an unsatisfied report on newsgroups or blogs or give you a bad rating. One bad review can scare other potential customers away. Remember
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