Yahoo As a Partner Help Desk


Yahoo! As a Partner Help Desk

Have questions about your store? Not only does Merchant Solutions have a great online help tool with hundreds of FAQs, but Yahoo! also provides 24/7 live customer support. Think of it as your own help desk provider. Whether you have questions on store functionality or how to add an image to a product page, Customer Care is there to help. Having live help around the clock can be crucial to your online business. After all, your store is open 24 hours a day, 7 days a week.

Now that's a partner!

Getting Help Online

If your question is not an emergency, you can contact Customer Care by email via the online form. Merchant Solutions will respond within 24 hours.

To email technical support

1.

Go to smallbusiness.yahoo.com/contactus/.

2.

Select the appropriate category and topic and then click Continue.

3.

Type your question in the form and click the Send button.

Getting Help on the Phone

You can also contact Yahoo! Merchant Solutions Technical Support by telephone.

To get the technical support phone number

1.

Go to smallbusiness.yahoo.com/contactus/.

2.

Select your appropriate category and topic and then click Continue.

3.

A list of FAQs related to the topic will appear. If the FAQs do not answer your question, click on the Contact Us Link.

4.

Scroll to the bottom and click on Contact Us by Telephone link. A page will appear with the technical support phone number.

Congratulations! If you followed the advice in this book, you're ready to "Launch Your Yahoo! Business". Once you have had some experience with your Yahoo! store, pick up the companion to this book, Succeeding with Your Yahoo! Business, which will help you establish a full-time eCommerce business of your own. And don't forget to visit our website www.MyEcommerceSuccess.com and register to receive the free downloads and more that are listed in the chapters of this book.




Launching Your Yahoo! Business
Launching Your Yahoo! Business
ISBN: 0789735334
EAN: 2147483647
Year: N/A
Pages: 149

flylib.com © 2008-2017.
If you may any questions please contact us: flylib@qtcs.net