In this chapter
Planning a Deployment for ABC Company Business Goals and Requirements Building the Technical Support Organization Makeup of a Typical Technical Support Organization Hardware Vendor Selection Solutions Architecture Security Plan Development Developing the Workspace Preparing the Dashboard Site Addressing Change Management Preparing for Go-Live Documenting the System Landscape Planning for Support After Go-Live
Planning a Deployment for ABC Company
Business Goals and Requirements
Building the Technical Support Organization
Makeup of a Typical Technical Support Organization
Hardware Vendor Selection
Solutions Architecture
Security Plan Development
Developing the Workspace
Preparing the Dashboard Site
Addressing Change Management
Preparing for Go-Live
Documenting the System Landscape
Planning for Support After Go-Live