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Rath & Strongs Six Sigma Team Pocket Guide
Rath & Strongs Six Sigma Team Pocket Guide
ISBN: 0071417567
EAN: 2147483647
Year: 2003
Pages: 65
Authors:
Rath & Strong
BUY ON AMAZON
BackCover
Rath Strong s Six Sigma Team Pocket Guide
Introduction: Why Team and Influence Skills Are Required to Make Six Sigma Projects Work
You can t force cooperation and support, and you can t do the entire project by yourself, so what can you do?
What if your organization s leaders are not doing everything you believe is necessary to make the Six Sigma initiative a success?
How to Use This Pocket Guide
Part I: Getting the Six Sigma Project Team Started
Chapter 1: The Role of the Project Team Leader
During
After
Reality Check
Chapter 2: The Role of the Project Team Member
During
After
Reality Check
Chapter 3: What to Do at the First Six Sigma Project Team Meeting
Six Sigma Professionals Biggest First Team Meeting Mistake
Reality Check
Chapter 4: How to Establish Project Team Goals, Roles, and Procedures
Reality Check
Part II: Team Skills Needed to Successfully Complete a Six Sigma Project
Chapter 5: How to Have an Effective Project Team Meeting
What to Do:
Reality Check
Chapter 6: How to Make Decisions on the Project Team
What to Do:
Reality Check
Chapter 7: Three Ways to Handle Project Team Conflict, and When Each Works Best
What to Do:
Notes on Handling Team Conflict Through Compromising vs. Consensus-Seeking
Reality Check
Chapter 8: How to Deal with Difficult Project Team Members
Reality Check
Chapter 9: How to Figure Out What s Wrong When the Team Isn t Working Well or Loses Momentum
What to Do:
Reality Check
Part III: Getting Buy-in for Your Project
Chapter 10: The Politics of Six Sigma Projects: Planning to Get Support and Cooperation from People Outside the Team
Step 1. Identify Your Project Stakeholders
Step 2: Analyze Your Project Stakeholders
Project Stakeholder Identification with Map
Step 3: Create a Project Stakeholder Plan
Key Principles
Reality Check
Chapter 11: Five Ways to Influence People to Cooperate with Your Six Sigma Project
More on Negotiating
Reality Check
Chapter 12: How to Communicate with People Whose Help You Need
Reality Check
Chapter 13: How to Be a Better Listener So That People Will Want to Help You
Tune into Nonverbal Cues
Concentrate on the Speaker
Reality Check
Chapter 14: How to Avoid the Pitfalls of E-Mail on Six Sigma Projects
Chapter 15: How to Make an Effective Presentation About Your Six Sigma Project
What Do You Mean, I Shouldn t Use Six Sigma Jargon?
Reality Check
Chapter 16: What to Do When You re Not Getting Cooperation
Why Might People Not Cooperate with Your Project?
Reality Check
Chapter 17: Sample Plans for Getting Buy-in
Conclusion: Final Thoughts on Using This Pocket Guide
List of Tools
List of Sidebars
Page #65 (List of Tools)
Rath & Strongs Six Sigma Team Pocket Guide
ISBN: 0071417567
EAN: 2147483647
Year: 2003
Pages: 65
Authors:
Rath & Strong
BUY ON AMAZON
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