Training And Development

Helping To Build Informal Learning Environments

Learning is a crucial ingredient for success in knowledge building organisations. While formal learning programmes, such as training programmes and qualification programmes, are important sources of learning, the value of informal learning in the workplace should not be underestimated. Around 70 per cent of what we learn occurs in informal contexts. There is now more of an acceptance of the importance of the social context for learning and how much of what we learn occurs through social interaction (Wenger, 1998).

This next case study from Oxfam GB shows how the Corporate Learning and Development team are taking the lead in helping the organisation move towards becoming a learning organisation.