Index_B

B

BAe, 134

Bahrami, Homa, 63, 67

Baker, Wayne, 82

Banks, John, 53–4

Barclays Bank, 136

Bartlett, Christopher, 40, 62, 115

BBC, 124

DigiLab team, 72, 124–5

Benchmarking activities, 134–5

Berkshire NHS Shared Services Unit, 69–70, 109

Bird, A., 5, 11–12

Boots Company, 136

Boundary spanners, 228

Boundaryless careers, 11, 181

Boundaryless organisations, 62–4

BP, 173, 217

British Airways, 135

Brown, Geraldine, 211

Bruner, J.S., 218

BT Global, 173

Bureaucratic communities, 202–3

Business process re-engineering, 187–8

Business Skills Development Programme, 177–9