Password Recovery for 1900 Series Switches

Unplug the power supply from the back of the switch
Press and hold the Mode button on the front of the switch
Plug the switch back in
Wait until the LED above port 1X goes out, and then release the Mode button	This allows you to access the Systems-Engineering menu, which is a diagnostic menu for troubleshooting issues
Press to continue
Press to display the Systems-Engineering menu	Note which rmware version is on the switch

Password Recovery for Firmware 1.10 or Later

Power-cycle the switch	Unplug, then plug the switch back in
After POST complete, you see the following:
Do you wish to clear the passwords? [Y]es or [N]o	You have 10 seconds to respond
Enter Y to delete the password
Assign a new password from either the menu console or the CLI	As per the section on assigning passwords in this chapter

To View the Password You Are Trying to Recover

Valid on Firmware Between 1.10 and 3.02

Unplug the power supply from the back of the switch
Press and hold the Mode button on the front of the switch
Plug the switch back in
Wait until the LED above port 1X goes out, then release the Mode button	This allows you to access the Systems-Engineering menu, which is a diagnostic menu for troubleshooting issues
Press to continue
Press
Select S on the Diagnostic-Console Systems= Engineering menu
Select V on the System-Debug interface	Displays the management console password
Select M option on the Console Settings menu

Password Recovery for Firmware 1.09 and Earlier

You must contact Cisco Technical Assistance Center (TAC)
Make sure you have the switch serial number or MAC address of the switch