Chapter 13

Lab 13.1 Self-Review Answers

A1:

Question	Answer	Comments
1	c	Place, the way a product is distributed.

A2:

Question	Answer	Comments
2	b,c	Targeted e-mailing is a consumer turn off.

Lab 13.2 Self-Review Answers

A1:

Question	Answer	Comments
1	c	Site administration documentation should be written specifically for the Web site. However, it should not undertake the burden of explaining other software programs.

A2:

Question	Answer	Comments
2	a	Graphic design and hardcore programming can be extremely expensive. These should be covered as upgrades.