Exercise 12: Lessons Learned, Inc.

Dr. Wiese of Lessons Learned, Inc. calls you into his office. He shares with you a frustration that he is having. One of his colleagues is constantly calling him on the phone and asking him to come into his office so that he can be shown how to do something simple in NLD that he used to do in Windows.

NOTE

This exercise requires access to another NLD 9 workstation that is connected to the same network.

No matter how many times Dr. Wiese walks through it, the colleague always says he understands, and then calls again the next day without remembering. Dr. Wiese is bothered by the amount of time it takes to quit what he is doing, walk down the hall, go up the stairs, show the simple solution, and then come back down again.

When you mention the capability of NLD to do desktop sharing, he is elated and thinks this might solve the problem. As you are discussing the situation, the phone rings, and it is the same colleague with the same problem.

Set up a connection between the two machines to solve this dilemma.

NOTES

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