List of Figures

Chapter 4: The Digital Divide Challenge: How Stakeholder Analysis Can be Used to Formulate Effective IT Diffusion Policies

Figure 1: National and International Diffusion Policies for the Minimization of the Digital Gap

Chapter 5: B2B E-Commerce Diffusion: The Efficacy of Institutional Discourse

Figure 1: Overview of the Two Policy Statements and the EDI Action Plan

Chapter 6: Trust in the Digital Era

Figure 1: Digital Era Interactions (DEIs)

Figure 2: Radar Chart of E-Commerce Quality

Chapter 7: Building Trust Online: The Design of Robust Reputation Reporting Mechanisms for Online Trading Communities

Figure 1: Examples of Online Feedback Mechanisms (In Use as of April 2003)

Figure 2: Maximum MRE Bias when MREs are Based on the Mean of the Ratings Set; Highlighted Cells Indicate Biases Above 5% of the Ratings Range

Figure 3: Effectiveness of Controlled Anonymity in Preventing Certain Classes of Unfair Behavior

Figure 4: Asymptotic Upper Bounds of Average Reputation Bias when MREs are Based on the Median of the Ratings Set (Ratings Range from 0–9); Highlighted Cells Indicate Biases Above 5% of the Ratings Range

Figure 5: Maximum Unfair Ratings Inflation Factors Achievable Through Flooding when Frequency Filtering is Used (δ = D = 0.1); Frequency Spread Indicates the Difference Between the Maximum and Minimum Rating Submission Frequencies

Figure 6: Summary of Proposed Immunization Techniques

Chapter 10: Socially Desirable Development of M-Commerce: The Role of Regulation

Figure 1: The Three Arenas of Regulation (c.f., Aarnio, Enkenberg, Frank, Heikkil , & Laine, 2002c)

Figure 2: The Change in the Regulatory Environment (Aarnio et al., 2002c)

Figure 3: Simplification and Clarification of the EU Regulatory Framework (Liikanen, 2000)

Chapter 12: Toward a Profitable ISP Business in a Competitive Environment

Figure 1: Model of ISP's Business Relationships

Figure 2: AOL's Business Relationships Model

Figure 3: Exodus' Business Relationship Model

Figure 4: Dynamic Price Handler (DPH) Scenario

Figure 5: Guaranteed Stream Provider (GSP) Scenario

Chapter 13: Market Entry Potential and Social-Economic Implications of Internet-Based TV

Figure 1: Checkpoints for the Feasibility of Internet-Based TV— A Sequential Framework (Loebbecke & Falkenberg, 2002a, p. 96)

Chapter 15: Networked Business Organizations: An Actionable Research Framework

Figure 1: An Actionable Multi-Dimensional Framework for Analyzing Multidisciplinary Network Phenomena in DOMINO

Chapter 16: Labor Flexibility in the Information Society: Is There a Balance between Skills Improvement and Use of External Employment?

Diagram 1: Level of adoption of ICT

Diagram 2: Use of Flexible Workers per Job Category

Chapter 17: Learning Supported Decision-Making: ICTS as Feedback Systems

Figure 1: Three Modes of Learning

Figure 2: A Socio-Technical Framework for Supporting Learning-Based Decision Making

Chapter 18: Leveraging Knowledge Assets in Firms of the Digital Era

Figure 1: Knowledge Asset Management Fuses the Product- and Process-Centric Approaches

Figure 2: Knowledge Assets and Knowledge Objects

Figure 3: Interdependencies of the Know-Net Framework, Method, and Tool

Figure 4: Modules of Stage II— Developing the Knowledge Organization

Figure 5: Knowledge Networks within the R&D Unit

Figure 6: The Knowledge Worker Navigator

Figure 7: The R&D Community Portal