The first obvious answer is do not click the links or reply to the e-mail! We cannot emphasize this enough. There are basically a couple of things to do after that:
If for whatever reason you do think you might have an issue with an online account, close the e-mail, enter the URL address you have for the business you deal with, and log in to your account. Better still, call the number on your billing statement and talk to a live person. Never use any of the information provided in the e-mail to contact the party in question. |