Thinking Beyond Technology: Creating New Value in Business
Thinking Beyond Technology: Creating New Value in Business
ISBN: 1403902550
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 77
Pages: 77
Authors: Joseph A. DiVanna
- Table of Contents
- BackCover
- Thinking Beyond Technology - Creating New Value in Business
- Preface
- Introduction
- Chapter 1: Technology Evolution, Invention and Transformation
- The Challenges of Technology
- Technology s Value Proposition
- Technology s Applied Value
- 1.1 Technology Invention from Medieval Agriculture to Computer Chip
- 1.2 Technology Acceptance and the Establishment of the Technoclass
- 1.3 Migration from Mainframe to Personal Computer
- 1.4 The Intent of Technology
- 1.5 Contemporary Technology Transformation
- 1.6 Technology s Global Challenge
- Chapter 2: The Timeless Behaviours of Corporate Bureaucracies
- The Nature of Bureaucracies
- 2.1 The Lost Art of Project Management
- 2.2 Technology and the Control of Information
- 2.3 Modern People and Dated Skills
- 2.4 Business Processes: The New Medieval Guilds
- 2.5 The Golden Age of Software
- 2.6 The Labour Shortages from the Black Death to High-tech Skills
- 2.7 Bloodletting the Bad Humours and Corporate Downsizing
- 2.8 Machiavelli and the Sport of Mergers and Acquisitions
- 2.9 Computer Viruses and The Black Plague
- Chapter 3: Disintermediation
- The Death of Distance Means that You are Now a Producer in a World Market
- 3.1 Microsoft, the New Medici Merchants
- 3.2 The Internet and the New Revolution of Communications
- 3.3 Changing the Boundaries of Geography-free Business
- 3.4 Collaboration and the New Global Marketplace
- 3.5 Business Taxation and the Role of Governments
- Chapter 4: Customer Interaction
- 4.1 A Sense of Presence
- 4.2 Three Kinds of Product
- 4.3 Three Levels of Customer Engagement
- 4.4 The English Channel and Demographics
- 4.5 King Richard II and Branding Strategies
- Chapter 5: The Digitally Connected Renaissance
- 5.1 Medieval Social Change and the Digital Renaissance
- 5.2 Medieval Communities and Their Digital Counterparts
- 5.3 Corporate Castles, the Bastions of eCommerce
- 5.4 Parental Priories and the Quest for Values
- 5.5 Extranet Trading Partner Enclaves
- 5.6 The New Structure of Business
- Conclusion: Technology s Impact on Global Business
- Notes
- Bibliography
- Index
- Index_B
- Index_C
- Index_D
- Index_E
- Index_F
- Index_G
- Index_H
- Index_I
- Index_J
- Index_K
- Index_L
- Index_M
- Index_N
- Index_O
- Index_P
- Index_Q
- Index_R
- Index_S
- Index_T
- Index_U
- Index_V
- Index_W
- Index_X
- Index_Y
- List of Figures
- List of Tables
Thinking Beyond Technology: Creating New Value in Business
ISBN: 1403902550
EAN: 2147483647
EAN: 2147483647
Year: 2002
Pages: 77
Pages: 77
Authors: Joseph A. DiVanna
- Chapter I e-Search: A Conceptual Framework of Online Consumer Behavior
- Chapter VI Web Site Quality and Usability in E-Commerce
- Chapter X Converting Browsers to Buyers: Key Considerations in Designing Business-to-Consumer Web Sites
- Chapter XV Customer Trust in Online Commerce
- Chapter XVIII Web Systems Design, Litigation, and Online Consumer Behavior