change:
ability to, 157-158;
accountability for, 180;
adjusters of, 174-175;
case study of, 176-178;
chaos and, 180-181;
clarity of reasons for, 176-178;
comfort with. See Comfort with Change;
communication about, 179-180;
coping with, 30, 97;
description of, 214;
embracing of, 163;
future orientation and, 173-176;
initiators of, 174;
management of, 165;
organization structure and, 178-179;
partnering for, 176-181;
past orientation effects on, 163-165;
perceived need for, 97;
rejecters of, 175-176;
strategic framework aligned with, 178
change agents, 174-176
chaos, 180-181
coaching, 124-126, 216
collaborative behaviors, 44
collaborative culture, 5, 218
Comfort with Change:
behavioral indicators for, 99;
characteristics of, 30;
definition of, 56, 97;
description of, 206-207, 213;
leader's role in, 33;
as partnering competency, 97
Comfort with Interdependence:
behavioral indicators for, 99;
characteristics of, 31;
definition of, 56, 97;
description of, 207, 216;
leader's role in, 33;
as partnering competency, 97-98
command and control management style, 160-161, 184
communication:
behavioral indicators for, 90-91;
about change, 179-180;
conflict resolution and, 191;
culture and, 133-136;
environment for, 122;
language for, 166;
mistrust effects on, 152;
with passion, 200-201
communication networks, 124-126, 216
competencies:
accountability, 91;
behavioral indicators and, 90-93;
communication, 90-91;
core, 94;
drive to win, 91;
objectives achieved using, 89-90;
purpose of, 89;
technical expertise, 91. See also partnering competencies
competency, 89
competency-based assessment, 85, 88-89. See also job competence assessment
competency model, 92-93
Compromiser style of conflict resolution, 189
conflict:
description of, 164-165;
diversity and, 126;
fight-or-flight response to, 192, 194;
information sharing effects of, 147-148;
management of, 187-199
conflict resolution:
collaborative approach to, 197;
communication and, 191;
Compromiser style of, 189;
description of, 188;
Evader style of, 188;
Fighter style of, 189;
Harmo-nizer style of, 190;
leadership responsibilities, 198;
Negotiator style of, 190-191, 195, 198, 217;
Win-Win Orientation. See Win-Win Orientation;
win-win outcomes, 190
connectivity:
Age of Enlightenment effects on, 2;
history of, 1;
human survival and, 1, 203;
importance of, 203;
Industrial Age effects on, 2
controlled production, 159-160
core competencies, 94
core human values, 127-129
cosourcing, 35
creativity:
description of, 37;
encouraging of, 201;
energy created by, 201;
language and, 171;
mistrust effects on, 152;
of partnering culture, 34-35;
smart partnering effects on, 6, 130, 215
cultural transmission, 12-13
culture:
communication and, 133-136;
diversity-based differences, 129;
fight-or-flight response effects on, 194;
foundation of, 6-7;
information-sharing, 146-149;
loyalty valued in, 119;
of organization. See organization culture;
partnering. See partnering culture;
survival and, 11-12
culture by design, 4, 16-17, 31, 129, 204
culture by evolution, 4, 16-17, 31, 129