About the Author

Richard A. Deal has more than 17 years experience in the computing and networking industry, including networking, training, systems administration, and programming. In addition to a BS in mathematics from Grove City College, Richard has certifications from Cisco. For the last 6 years, Richard has operated his own company, The Deal Group Inc., located in Oviedo, Florida. Richard's company provides network consulting and training services nationwide.

This is Richard's first book with Que Publishing, but he has published many other books. With McGraw-Hill, he has published CCNA Cisco Certified Network Associate Study Guide (Exam 640-801) and Cisco PIX Firewalls. With The Coriolis Group, Richard has published CCNP: Switching Exam Cram, CCNP: Remote Access Exam Prep, and CCNP: Cisco LAN Switch Configuration Exam Cram. Richard is currently working with Cisco Press on a new book titled Cisco IOS Router Security.

Richard also produces testing products for QuizWare, an affiliate of Boson Software. You can find his and other products at www.quizware.com and www.boson.com.