| | Copyright |
| | Preface |
| | About the Authors |
| | Who Should Read This Book? |
| | How This Book Is Organized |
| | | Chapter 1: The ZENworks Family |
| | | Chapter 2: Installing ZENworks for Desktops 4 |
| | | Chapter 3: Setting Up ZENworks for Desktops 4 in Your Tree |
| | | Chapter 4: Novell Clientless Operation |
| | | Chapter 5: Creating Application Packages Using snAppShot |
| | | Chapter 6: Creating and Using Application Objects |
| | | Chapter 7: Setting Up Application Distribution |
| | | Chapter 8: Setting Up User Policies |
| | | Chapter 9: Setting Up a Workstation Policy Package |
| | | Chapter 10: Creating a Container Policy Package |
| | | Chapter 11: Creating a Service Location Policy Package |
| | | Chapter 12: Creating a Server Policy Package |
| | | Chapter 13: Using ZENworks Workstation Inventory |
| | | Chapter 14: Imaging a Workstation |
| | | Chapter 15: Maintaining a Workstation |
| | | Chapter 16: Using Software Metering with ZENworks for Desktops |
| | | Chapter 17: Integrating ZENworks for Desktops with ZENworks for Servers |
| | | Chapter 18: Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment |
| | | Chapter 19: Troubleshooting ZENworks |
| | | Appendix A: Understanding eDirectory Changes |
| | | Appendix B: Using snAppShot to Create an Application Object Package |
| | | Appendix C: Other ZENworks for Desktops Resources |
| | | Appendix D: ZENworks Inventory Database Schema |
|
| | Acknowledgments |
| | We Want to Hear from You! |
| | Reader Services |
| | Chapter 1. The ZENworks Family |
| | | What Is ZENworks for Desktops? |
| | | What's New in ZENworks for Desktops 4? |
| | | Benefits to Using ZENworks for Desktops |
|
| | Chapter 2. Installing ZENworks for Desktops 4 |
| | | Prerequisites for Installing ZENworks for Desktops |
| | | Installing ZENworks for Desktops Server Components |
| | | Installing ZENworks for Desktops Middle Tier Server Components |
| | | Installing ZENworks for Desktops Management Agents |
|
| | Chapter 3. Setting Up ZENworks for Desktops 4 in Your Tree |
| | | General ZENworks for Desktops Architecture |
| | | ZENworks for Desktops Policy Package Wizard |
| | | Setting Up User Packages in the Tree |
| | | Setting Up Workstations in the Tree |
| | | Remote Management Rights |
| | | Inventory, Event, and Logging Databases |
| | | Reporting |
| | | Setting Up TED Distributions |
|
| | Chapter 4. Novell Clientless Operation |
| | | ZENworks for Desktops Clientless Workstation Management Components |
| | | How ZENworks for Desktop Clientless Workstation Management Works |
| | | Using the ZENworks for Desktops Middle Tier Server |
|
| | Chapter 5. Creating Application Packages Using snAppShot |
| | | What Is snAppShot? |
| | | When Should You Use snAppShot? |
| | | How snAppShot Works |
| | | Advanced Features of snAppShot |
| | | Limitations of snAppShot |
| | | Using snAppShot |
| | | snAppShot Application Packages versus .MSI Files |
|
| | Chapter 6. Creating and Using Application Objects |
| | | Creating the Application Object |
| | | Setting Properties for the Application Object |
|
| | Chapter 7. Setting Up Application Distribution |
| | | Setting Up Application Foldering |
| | | Customize Application Launcher Configurations per User or Container |
| | | Setting Up Users to Receive Applications |
| | | Automating Application Objects |
| | | Distribute the Applications |
|
| | Chapter 8. Setting Up User Policies |
| | | Relationship of User Policies to Users |
| | | General and Platform-Specific Policy Advantages |
| | | Creating a User Policy Package |
| | | Understanding iPrint Policy |
| | | Using Remote Control Policy |
| | | Desktop Preferences Policy |
| | | User Extensible Policies |
| | | Dynamic Local User Policy |
| | | Windows Group Policy |
| | | Windows Terminal Server Policy |
|
| | Chapter 9. Setting Up a Workstation Policy Package |
| | | Relationship of Workstation Policies to Workstations |
| | | Advantages of Platform Specific Policies |
| | | Setting Up a Workstation Policy Package |
| | | Computer Extensible Policies |
| | | Novell iPrint Policy |
| | | Remote Control Policy |
| | | Windows Group Policy |
| | | Workstation Imaging Policy |
| | | Workstation Inventory Policy |
| | | ZENworks for Desktops Agent Policy |
| | | Scheduled Action Policy |
|
| | Chapter 10. Creating a Container Policy Package |
| | | What Is a Container Policy Package? |
| | | Setting Up a Container Policy Package |
| | | Understanding the Search Policy |
|
| | Chapter 11. Creating a Service Location Policy Package |
| | | What Is a Service Location Policy Package? |
| | | Setting Up a Service Location Policy Package |
| | | SMTP Host Policy |
| | | SNMP Trap Target Policy |
| | | The XML Targets Policy Tab |
| | | ZENworks Database Policy |
|
| | Chapter 12. Creating a Server Policy Package |
| | | What Is a Server Policy Package? |
| | | Setting Up a Server Policy Package |
| | | Imaging Server Policy |
| | | Workstation Import Policy |
| | | Workstation Removal Policy |
| | | Using the Roll-Up Policy |
| | | Using the Wake-on-LAN Policy |
|
| | Chapter 13. Using ZENworks Workstation Inventory |
| | | Understanding Workstation Inventory |
| | | Setting Up Workstation Inventory |
| | | Workstation Inventory Tasks |
|
| | Chapter 14. Imaging a Workstation |
| | | Workstation Imaging System |
| | | Using Preboot Services with Imaging |
| | | Creating Boot Disks |
| | | Creating a Boot CD |
| | | Placing a Linux Partition on a Workstation |
| | | Modifying an Image |
| | | Assigning an Image to a Workstation |
| | | Applying Application Objects to an Image |
| | | Re-imaging a Workstation |
| | | Advanced Imaging |
|
| | Chapter 15. Maintaining a Workstation |
| | | Reviewing Workstation Inventory |
| | | Remote Controlling a Workstation |
| | | Using Remote View |
| | | File Transfer |
| | | Remote Execute |
| | | Workstation Diagnostics |
| | | Remote Wakeup |
| | | Remote Management Audit |
| | | Generating a Remote Management Report |
| | | Registering and Un-Registering a Workstation |
|
| | Chapter 16. Using Software Metering with ZENworks for Desktops 4 |
| | | Using NWAdmin to Install and Administer Licenses |
| | | Setting Up Software Metering |
|
| | Chapter 17. Integrating ZENworks for Desktops with ZENworks for Servers |
| | | How to Use TED with ZENworks for Desktops |
| | | About the Desktop Application Agent |
| | | Using the Desktop Application Distribution Wizard to Create a Desktop Application Distribution |
|
| | Chapter 18. Deploying Novell ZENworks for Desktops 4 in a Pure Microsoft Windows Environment |
| | | ZENworks for Desktops Networking Setup and Requirements |
| | | ZENworks for Desktops 4 Configuration Options |
| | | DirXML Engine and Drivers |
| | | Installing ZENworks for Desktops 4 in a Pure Windows Environment |
| | | Conclusion |
|
| | Chapter 19. Troubleshooting ZENworks |
| | | Troubleshooting Desktop Management |
| | | Troubleshooting Distributed Applications |
| | | Troubleshooting Policy Packages |
| | | Troubleshooting NetWare Errors |
|
| | Appendix A. Understanding eDirectory Changes |
| | | New Objects for ZENworks for Desktops 4 |
| | | Modified Objects for ZENworks for Desktops 4 |
|
| | Appendix B. Using snAppShot to Create an Application Object Package |
| | | Using snAppShot to Package GroupWise |
| | | Review of the Created Object Template |
|
| | Appendix C. Other ZENworks for Desktops Resources |
| | | Novell Support and Online Documentation |
| | | ZENworks Cool Solutions |
| | | Novell Consulting Services |
| | | Novell Technical Support Services |
|
| | Appendix D. ZENworks Inventory Database Schema |
| | | Database Class Associations and Attributes |
| | | Sample Inventory Database Queries |
|
| | Index |