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MAD, 499
Mail-enabled contacts, 286–293
Mail-enabled groups, 262, 293–303
adding/removing members, 297–299
creating a group, 294–296
delegating management responsibility, 296–297
E-mail Addresses tab, 299–300
Exchange Advanced tab, 300–301, 302–303
Exchange General tab, 300–301
Managed By tab, 296–297
Members tab, 297–298
modifying a group, 298–303
Outlook, 298
Mail-enabled user, 262
Mail flow verification, 568–572
Mail queue thresholds, 540, 566–567
Mail traffic analysis reports, 549–550
Mailbox administrators, 54
Mailbox and folder size reports, 550
Mailbox Cleanup Agent, 406
Mailbox-enabled users, 262–286
creating an account, 263–266
deleting an account, 286
designating existing users, 266–267
modifying the account, 267–283. See also Modifying mailbox-enabled user account
moving a mailbox, 283–286
Mailbox entries. See Recipients
Mailbox Manager policies, 336, 339–340
Mailbox Merge Wizard, 93
Mailbox(es) per server report, 548
Mailbox Recovery Center, 5, 405–407
Mailbox Rights dialog box, 277
Mailbox servers, 152
Mailbox store
create, 180–184
Database tab, 181–183
Details tab, 184
dismounting, 189
Full-Text Indexing tab, 183–184
General tab, 181
Limits tab, 183
mounting, 189–190
Mailbox store policy, 68–71
Mailbox Store Properties, 412, 414
Management and monitoring tools, 79–96. See also Monitoring Exchange
Active Directory Users and Computers, 84–85
ESEUTIL, 91–92
ESM, 84
Event Viewer, 87–88
Exchange Administration Delegation wizard, 88–90
message tracking center, 90–91
MMC, 79–84
performance console, 86–87
support utilities, 92–94
third-party tools, 94–96
FE/BE architecture, 9
IMAP4, 280
information store, 171
message sent, 46
outbound messages, 194, 195
storing sender addresses, 117
MAPI Logon Check and Availability Reporting, 538
Memory, counters, 498
Message categorization agent, 192
Message Categorizer, 196
Message Delivery, 203
Connection Filtering tab, 206–211
Defaults tab, 203–205
Details tab, 212–213
Recipient Filtering tab, 211–212
Sender Filtering tab, 205–206
Message filters
applying, 213, 214
connection filter rule, 206–211
incoming e-mail, 447–465
junk e-mail filter, 452–460
recipient filter rule, 211–212
sender filter rule, 205–206
Message flow, 194–198
Message ID, 250
Message processing metrics, 75
Message Queued Inbound, 501
Message Queued Outbound, 501
Message Recipients Delivered/min, 505
Message tracking, 256–259
Message Tracking Center, 90–91, 256–259
Message tracking logs, 565–566
Message transfer agent (MTA), 46, 191
Message Transport Agent, 8
Messages Delivered/min, 502, 503
Messages/sec, 503
Messages Sent/min, 503
Messaging help desk, 54
Messaging queues, 243–255
delete messages from queue, 254–255
Exchange queues, 246–247
forcing a connection, 255
freeze/unfreeze messages in queue, 253–254
freeze/unfreeze queue, 251–252
link queues, 245
Queue Viewer, 245, 247
queued message properties, 251
summary information, 245–248
system queues, 244–245
viewing messages in queue, 247–251
Messaging system backup operators, 54
Messaging system managers, 53–54
Messaging system utilization counters, 508
Metrics and reporting, 73–77
charge control reports, 76
operational reports, 76–77
problem reports, 76
publishing the reports, 77
SLA compliance reports, 75–76
system health snapshots, 75
usage reports, 74–75
use and capacity reports, 74
Microsoft Active Directory Connector, 161
Microsoft Baseline Security Analyzer, 93
Microsoft Enterprise Services frameworks, 25
Microsoft Exchange Connectivity Controller, 159
Microsoft Exchange Connector for Lotus Notes, 159
Microsoft Exchange Connector for Novell GroupWise, 159
Microsoft Exchange Event, 159
Microsoft Exchange IMAP4, 159
Microsoft Exchange Information Store, 159
Microsoft Exchange Management, 159
Microsoft Exchange MTA Stacks, 160
Microsoft Exchange POP3, 160
Microsoft Exchange Router for Novell GroupWise, 160
Microsoft Exchange Routing Engine, 160
Microsoft Exchange Server 5.5. See Exchange 5.5
Microsoft Exchange Site Replication Service, 160
Microsoft Exchange System Attendant, 160, 164
Microsoft Management Console (.MSC files), 486
Microsoft Management Console (MMC), 79–84
Microsoft Operations framework (MOF), 25–37
design considerations, 26–27
process model, 27–31
risk model, 35–37
team model, 32–35
Microsoft Operations Manager (MOM), 95, 515–572
additional configuration tasks, 551–572
agent managers, 519
agent service account/test mailboxes, 558–561
agents, 517–518
alert resolution states, 562–563
architecture, 516–523
auto resolve information alerts, 561–562
auto resolve success alerts, 561–562
availability monitoring, 537–539
base management pack, 534–550
configuration groups, 522–523
configuration snap-in, 526–528
consolidators, 519
DAS, 519
data providers, 518
database, 519
Exchange clusters, 551
Exchange utilization and security, 545–547
health monitoring/performance thresholds, 539–542
heartbeat frequency, 563–564
interfaces, 520–521
knowledge base, 542–543
logical disk counters, 565
logical model, 517
mail flow verification, 568–572
mail queue thresholds, 566–567
message tracking logs, 565–566
monitor snap-in, 523–526
overview, 515
patches, 551
public views, 543–547
questions to ask, 515–516
reports, 547–550, 564–565
rules snap-in, 528–534
server configuration and security, 545
server resource utilization, 547
test mailboxes, 560–561
unneeded rules, 551–558
Microsoft Readiness framework, 25
Microsoft Solutions framework, 25
Microsoft support utilities, 92–94
MIME, 215
Missing event, 518
Mixed Exchange 5.5/Exchange 2003 environments, 202–203
Mixed mode domain, 103
MMC. See Microsoft Management Console
MMC Event Viewer, 87–88
MMC Performance console, 86–87
MMC snap-ins, 80
Modifying mailbox-enabled user account, 267–283
Address tab, 283
delivery options, 272–273
delivery restrictions, 270–271
E-mail Address tab, 268–270
Exchange Advanced tab, 275–278
Exchange Features tab, 278–281
Exchange General tab, 270–275
General tab, 282–283
IMAP4, 280–281
mailbox rights, 277–278
Organization tab, 283
permissions, 277–278
POP3, 279–280
storage limits, 273–274
Telephones tab, 283
MOF. See Microsoft Operations framework
MOF process model, 27–31
MOF risk model, 35–37
MOF team model, 32–35
MOM. See Microsoft Operations Manager
MOM Administrator Console, 521
MOM configuration group, 522–523
MOM database, 519
MOM Reporting, 520
Monitor snap-in, 523–526
Monitoring Exchange, 467–514
alerts, 469–471, 492–496
antivirus monitoring, 510–511
automatic notification, 481–485
backups, 510
event logs, 511–514
MOM, 515–572. See also Microsoft Operations Manager
monitoring policies, 468–471
network monitoring, 511
nondelivery monitoring, 509–510
Performance Monitor. See Performance Monitor
SLA compliance, 508–509
third-party tools, 94–96, 467, 506. See also Management and monitoring tools
thresholds, 473–480. See also Thresholds
trend monitoring/usage analysis, 506–508
viewing monitor status, 480–481
Monitoring policies, 468–471
Monitoring tools. See Management and monitoring tools
Mounting/dismounting mailbox/public store, 189–190
Move Mailbox, 7
Move Mailbox wizard, 284
.MSC files. See Microsoft Management Console
MSExchangeIS, 500, 502
MSExchangeIS Mailbox, 500, 502–503, 505
MSExchangeIS Public, 500–501, 503, 505
MSExchangeMTA, 501, 503
MSExchangeNMC, 501, 503
MSExchangeSRS, 501
msExchHomeServerName, 366
MTA. See Message transfer agent
MTA Check, 93
MTS-IN, 246
MTS-OUT, 246
Multiple databases, 178
Multiple forest environments, 106–109
Multiple storage groups, 178–179
My Views folder, 525
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