In order for instant messages to get from one computer to another, the firewall must first allow this kind of traffic. Fortunately, the Windows Firewall installed with Service Pack 2 is by default set up to allow this kind of traffic. When troubleshooting IM communication problems, however, you probably want to eliminate this as a possible cause of the trouble. To do so, follow these steps:
Additional configuration may be needed if passing IM traffic through a SOHO router. Check your router's documentation for details. |