Lesson16.Introduction to Troubleshooting

Lesson 16. Introduction to Troubleshooting

Lesson Files	None
Media	None
Time	This lesson takes approximately 30 minutes to complete.
Goals	Understand the theory and practice of Mac OS X and Final Cut Prospecific troubleshooting
	Ask the right triage questions before engaging in full-blown testing
	Use general problem-solving techniques to eliminate obvious causes
	Identify the subtle environmental issues that can lead to system difficulties
	Document your own troubleshooting effectively so you can retrace your steps

In previous sections, we've discussed how to design your optimal workflow, chose the appropriate hardware, configure and maintain your system optimally, and integrate your system effectively into your production environment.

Knowing how to troubleshoot is an important part of maintaining a secure, reliable video editing workstation. As stable as FCP is, one can never predict where difficulties will be encountered in individual workflows, so you have to learn how to do the detective work.

This section takes a look at the most common errors and mistakes encountered by Final Cut Pro editors, and shows how to troubleshoot these problems when you encounter them. This lesson explains the basic methodology of troubleshooting. Lessons 17 and 18 are quick-reference guides to help you quickly resolve the most common issues users tend to encounter.

In this lesson, we'll start by reviewing the standard process of eliminating the obvious to isolate the cause of unexpected behavior.