Summary

• Senior leadership needs to parlay a negative into a pos-itive. Leadership should engage the talents and energyof employees to turn the corner and move forward.

• Leadership needs to consider survivors’ needs. Employees need reassurance and recognition for their importance. They hold the reputation and future of the company in their hands.

• The Headcount Solution is designed to save the organi-zation from a business crisis and lay the foundation for pursuing new business opportunities and new growth.