Chapter 11. Implementing, Managing, and Troubleshooting Network Protocols and Services


Objectives

Configure and troubleshoot the TCP/IP protocol.

  • TCP/IP is integral to the operation of Windows XP Professional on the network, and on the Internet. You should understand how a Windows XP Professional computer interacts on the network via TCP/IP in order to be able to troubleshoot it if there are connectivity problems.

Connect to computers by using dial-up networking.

  • Connect to computers by using a virtual private network (VPN) connection.

  • Create a dial-up connection to connect to a remote access server.

  • Connect to the Internet by using dial-up networking.

  • Configure and troubleshoot Internet Connection Sharing (ICS).

  • Dial-up networking (DUN) enables a Windows XP computer to connect to another single computer, a private network, or to the Internet through a modem or other adapter. This same connection can then be shared with other computers on the network. You are expected to know how to configure and troubleshoot all types of connections.

Connect to resources by using Internet Explorer.

  • Users are likely to rely on Internet Explorer for their Internet experience. However, users may also need to connect to other resources and prefer using Internet Explorer as a common interface. You therefore are expected to also know how to connect to files, shared folders, Web folders, and other network elements.

Configure, manage, and implement Internet Information Services (IIS).

  • Windows XP Professional incorporates IIS as a Web software component. You should know how to configure IIS to share local resources.

Configure, manage, and troubleshoot Remote Desktop and Remote Assistance.

  • Both Remote Assistance and Remote Desktop applications use RDP, but that's where their similarity ends. This objective focuses on knowing the difference between the two applications, their situational usage, and management.

Configure, manage, and troubleshoot an Internet Connection Firewall (ICF).


  • Windows Firewall, also known as Internet Connection Firewall (ICF), provides some basic protection from unauthorized access to the computer. You will be expected to know the capabilities of Windows Firewall, how to configure it, and how to troubleshoot access errors.

Outline

Introduction

454

Configuring and Troubleshooting the TCP/IP Protocol

454

Configuring IP Addresses

456

Creating a Network Bridge

459

Implementing APIPA

461

Static IP Addressing

463

Dynamic IP Addressing

467

Troubleshooting TCP/IP

468

ARP

469

Event Viewer

469

Finger

469

FTP and TFTP

469

Ipconfig

469

Nbtstat

470

Netstat

470

Nslookup

471

Ping

471

TRacert

472

Using Network Connections to Connect to Computers

473

Understanding Remote Access

474

Remote Access Authentication Protocols

475

Remote Access Security

477

Using a VPN Connection to Connect to Computers

479

Creating a Dial-Up Connection to Connect to a Remote Access Server

480

Connecting to the Internet by Using Dial-Up Networking

481

Configuring and Troubleshooting Internet Connection Sharing (ICS)

482

Connecting to Resources by Using Internet Explorer

485

Blocking Pop-ups with the Updates from SP2

486

Configuring, Managing, and Implementing Internet Information Services (IIS)

487

Configuring, Managing, and Troubleshooting Remote Desktop and Remote Assistance

488

Remote Assistance

490

Configuring, Managing, and Troubleshooting an Internet Connection Firewall (ICF)

492

Configuring a Windows Firewall After Installing SP2

492

Chapter Summary

493

Apply Your Knowledge

494


Study Strategies

  • Transmission Control Protocol/Internet Protocol (TCP/IP) provides the basic connectivity for Windows XP to communicate with other computers. You should practice troubleshooting TCP/IP on a network with at least three segments. Place a computer at one end of the network. Place a server at the other end. Change an IP address so that it is incorrect. Test connectivity between the two computers. Use the various TCP/IP troubleshooting tools.

  • You should have a thorough understanding of how to subnet Class A, B, and C addresses so that there are sufficient addresses per segment for the required physical segments on the network. This will take practice with paper and a pencil.

  • To prepare for the dial-up section of the exam, you should configure a network server that provides remote connections via dial-up and virtual private networking (VPN), and a Windows XP Professional computer. You should have two phone lines available to you and an ISP. Using these resources, you can configure and test the dial-up connections under various configurations.

  • For the exam, you are expected to know how to use Internet Explorer to correctly connect to local and network resources. Prepare for this by using at least two computers configured in a workgroup or domain network and use Internet Explorer to open files and printers.

  • The skills you need for Internet Information Services (IIS) require you to learn how to install and configure IIS and a website on a Windows XP Professional computer. You need an additional computer to test connectivity to the website you create.

  • Using two different Windows XP Professional computers and Outlook Express, you should be able to configure and connect to a Remote Desktop session; plus you should be able to request and receive Remote Assistance. Test using email requests.

  • You need to understand how to configure Windows Firewall under Service Pack 2 (SP2), and the enhancements made from Internet Connection Firewall (ICF) that originally came with Windows XP Professional. This requires you to have a Windows XP Professional computer, review how to configure ICF, and then upgrade the computer with SP2 and configure Windows Firewall, noting the new features.



Exam Prep 2. Windows XP Professional
MCSA/MCSE 70-270 Exam Prep 2: Windows XP Professional
ISBN: 0789733633
EAN: 2147483647
Year: 2004
Pages: 193

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