GATHERING AND ANALYZING USER REQUIREMENTS

14. Create use case diagrams (using UML) for the solution. A use case diagram depicts the use cases and actors for a system.

15. Actors represent the role played by a person or thing that interacts with a system and are illustrated by using stick people.

16. Usage scenarios capture the system requirements in the users' business context and are described in a narrative or story format.

17. Globalization is the process of designing and developing a software product that functions in multiple cultures and locales.