[SYMBOL] [A] [B] [C] [D] [E] [F] [G] [H] [I] [K] [L] [M] [N] [O] [P] [Q] [R] [S] [T] [U] [V] [W] [X] [Z] T/Maker software company 2nd task-directed design tasks versus goals 2nd teams tech support design documents and technical managers [See managers] technical specifications technical support technical writers design documents and techno-rage 2nd technology democratization of 2nd versus interaction design television news show application 2nd 3rd testing [See usability testing] testing code 2nd The First $20 Million Is Always the Hardest the jaggies The Media Equation The Secrets of Consulting: A Guide to Giving & Getting Advice Successfully They're Mad as Hell Out There (Wildstrom) threads (email) time to market advantage versus design advantage 2nd 3rd 4th 5th timing of design 2nd 3rd training 2nd TransPhone 2nd 3rd trustworthiness of software typewriters, cognitive friction of |